About FRWebservices

 

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FRWebservices is a full service Domain Registrar, Web Design and Web Hosting company specializing in serving small businesses and non-profits. 

FRWebservices recognizes that downtime is not an option for any business or individual user. That's why we invest heavily in hardware and facilities that ensure that our clients are up and running on the web 24 hours a day, seven days a week.


FRWebservices Network Operations Center (NOC) features raised flooring, which enables a constant flow of conditioned air and helps to maintain uniform room temperature at all times.

Our Facility features around 35,000 square feet of total space, redundant UPS systems, generator backup, VESPA detection systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, redundant a/c systems, and fiber optics from 3 separate providers. We are in discussions with three additional providers for the ultimate in redundancy.


Our Facility is also equipped with fire suppression system, designed to immediately extinguish fire and protect equipment and personnel. The command center is controlled via automatic doors to further secure and protect the equipment.
The NOC is located in a secure, monitored; class A building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.


We stand proudly by our uptime, and we gurantee a 99.9% uptime or your money back. We stand by our uptime, and we have the experience to provide it.

 

Security Architecture

FRWebservices uses AlaGuard as a comprehensive security, maintenance, and upgrade service offered to all FRWebservices clients. It is a combination of software and human manpower that has been a behind the scenes savior of our clients servers since 2002.

AlaGuard Benefits
  • Stops Hackers
  • Manages dozens of issues you never even know about
  • Servers stay at peak performance
  • Eliminates the need for expensive technical employees
  • Eliminates the added costs that these problems would incur

FRWebservices network security is a world-class operation, and we take the same pride in our security concerns for your servers and data. AlaGuard is an extensive security program that ensures total and complete protection for you and your customers. Not only will AlaGuard give you the piece of mind you need when dealing with the online world, but it will also allow you to concentrate on growing your business through sales and marketing; knowing that all your data is being watched and monitored 24 hours a day.
AlaGuard is comprised of 3 main programs. All run separately of each other, but work together to give you the highest level of security, monitoring, and updates that you have come to expect when running your business.

Proactive PortStarter

Your server communicates to the outside world via ports. These ports are the only way in and out of your server, so they are an extremely integral part of your online presence. AlaGuard monitors these ports, checking to make sure they are available to you, your end-users, and any legitimate outside consumer. This port monitoring is constant. If any port is closed, the Proactive PortStarter follows an algorithm to decide exactly why the port is closed. It automatically takes proactive steps to stabilize the box and reset the ports. The algorithm is so smart that it knows when it is in over its head and when to send the diagnosis to a support person to intervene. ProActive PortStarter can monitor any ports that you need monitored. The following ports are on by default as they are crucial to your day-to-day operations and are monitored closely:

Port
Service
21
FTP
22
SSH
25
Sendmail
53
DNS/Bind
80
HTTP/Apache
110
POP3
443
HTTPS/Secure Apache
995
SPOP(Secure mail pop)
3306
MySql


Server Stabilizer

This application will monitor all processes running on your server and react accordingly, so as to keep your server running efficiently and securely. It will find runaway processes, which could potentially lock up your server, and kill those processes. It will monitor CPU time, hack attempts are located and killed, it will find scripts that may be harmful to your server’s operations, and is also able to reboot the server if necessary.
AlaGuard also includes anti-spam tools that help alleviate the hassles of fighting these unwanted emails. AlaGuard will scan and locate known spamware that may be running on your system, it will find CGI scripts that contribute to the Spam dilemma, and can even find spamming tools embedded in html!

Server Updates

Nothing keeps your server more stable and secure than keeping the software and Operating System up to date. Our engineers work diligently to assess the stability of new software releases and security patches. After being fully tested and qualified, new software releases and patches are installed on servers in the AlaGuard program.
AlaGuard is set by default to automatically update the following:

  • Apache (Secure and regular)
  • MySql
  • Perl
  • PHP
  • Sendmail
  • FTP
  • Linux RedHat Operating System
  • Linux RedHat Kernel
  • SSH
  • FrontPage Extensions

These updates are vital to the survival of your business and your end-user’s businesses as well. Keeping up with the rapidly changing technology that drives this sector can be made easier with AlaGuard.
FRWebservices work’s hard to make sure our network is always running at peak performance, and our security architecture is always up to date.

 

Building Size:

35,000+ Sq. Ft. A new class A office building

 

 

Connection:

Redundant OC-12 Loops through AT&T, SPRINT, and Qwest.

Networking:

Gigabit Ethernet infrastructure.
All wiring is done with tested factory terminated Cat5e gigabit Ethernet wiring to ensure maximum bandwidth. We are a full Cisco shop, using Cisco routers, and Cisco switches

Network Security:

Cisco Pix and Cisco IDS attack prevention in place.

Cooling:

Redundant Rooftop 10 ½ Ton AC Units.
The server room is kept at a cool 66 degrees Fahrenheit and a proper level of humidity to ensure the equipment in the Data Center is kept at the right temperature.

UPS:

Full UPS Battery Backup for all equipment.
All UPS equipment is tested once a week to ensure proper working order.

Generator:

Full diesel generator backup for all equipment
All equipment is on a powerful diesel generator which automatically is turned on after 4 seconds after a power failure.

Staff:

24/7/365 On site Staff
Our NOC technicians are highly trained engineers who are able to handle problems relating to software, hardware, or networking, in a 24/7 environment.

 

 

 

                    

 

 

Copyright © 2003-2009 by FRWebservices. All rights reserved.

Last Edited: Monday, March 23, 2009